Managed DevOps Services

Your entire DevOps function, infrastructure, CI/CD, monitoring, incident response, and on-call, operated with cover of business hours, extended or 24/7 depending on the plan, confirmed in the written scope. Your developers ship features. We keep the platform running.

This service suits startups and scale-ups that need senior DevOps capability without building an in-house team.

Book a working session Request a quote

MonitorAround the clock or agreed hours
RespondIncidents
ImproveFix root causes
ReportMonthly
ReviewPlan next steps

How managed operations run.A continuous loop of monitoring, response, improvement and reporting.

Pain points we fix

Developers firefighting infra incidents

Every hour a developer spends on-call is an hour not spent on product. We take incident response off their plate, within the agreed scope.

No runbooks or documentation

Single points of knowledge are a risk. We document runbooks, alert thresholds, and architecture decisions.

Slow or broken CI/CD pipelines

Pipelines that are slow or break silently hurt developer velocity. We rebuild and maintain them.

Cloud bills growing without visibility

We track spend, set alerts, and review resources regularly to reduce waste.

Security and compliance gaps

Misconfigured IAM, open security groups, unpatched nodes. We remediate and enforce policy-as-code.

Scaling incidents during peak traffic

Auto-scaling policies, load testing, and capacity planning help reduce the risk of outages as traffic grows.

What's included

Infrastructure monitoring with Prometheus, Grafana, and PagerDuty/OpsGenie Incident response with severity levels and response targets agreed in the written scope, plus post-mortem reports CI/CD pipeline ownership (GitHub Actions, GitLab CI, or Jenkins) Kubernetes cluster management, upgrades, node pool sizing, security patching Terraform IaC maintenance and state management Cost optimisation reviews, reserved instances, right-sizing, waste alerts Security hardening aligned to CIS benchmarks, IAM reviews, CVE patching Capacity planning and load testing support Weekly check-ins and monthly reporting Documented runbooks for every critical component On-call cover as agreed in the written scope (business hours, extended or 24/7 depending on the plan) Architecture reviews before major releases

Onboarding process

01

Discovery call (free)

A 30-minute technical call to understand your stack, team size, current pain points, and goals. No sales pitch, just an honest assessment.
02

Infrastructure audit

We review your AWS/Azure account, Kubernetes clusters, pipelines, monitoring, and IAM configuration. You receive a written findings report with risk ratings and recommendations.
03

Onboarding

Access provisioned, runbooks written, monitoring gaps fixed, alert thresholds tuned, and CI/CD pipelines stabilised. On-call cover starts as agreed in the written scope.
04

Steady-state operations

Weekly check-ins, monthly reports, continuous cost and security improvements, and an escalation path for critical incidents.

Tech stack we operate

AWS (EKS, EC2, RDS, S3, Lambda)

Azure (AKS, App Services, SQL)

Kubernetes (EKS, AKS, GKE)

Terraform

Helm / ArgoCD / Flux

GitHub Actions / GitLab CI

Prometheus / Grafana

ELK / Loki / OpenTelemetry

Datadog / New Relic

Docker

Ansible

PagerDuty / OpsGenie

Technologies we use for this

Each page explains how we run the tool in production and when we would pick something else.

Ansible Azure Pipelines Datadog GitHub Actions GitLab CI/CD Jenkins SonarQube Terragrunt

Who you will work with

Engagements are led by a named senior engineer, not passed to an anonymous team.

Saddique Khan

CEO, DevOps / SRE / Cloud Consultant Engineer

Meet the team

Results

We publish results only when a client has approved them. See how we publish case studies and a sample report.

Engagement models

We do not publish prices because every engagement depends on stack size, team count, and cover level. Get a quote and we will confirm scope and options in writing.

Monthly Managed DevOps Retainer

Fixed monthly fee covering operations, on-call, and continuous improvement.

Dedicated DevOps Engineer

A senior engineer embedded in your team via staff augmentation, with terms confirmed in the written scope.

Project-based

A defined scope, EKS migration, CI/CD rebuild, monitoring uplift, delivered in sprints against an agreed scope.

White-label (Agencies)

Deliver cloud and DevOps to your clients under your brand. We work silently; you keep the client relationship.

Full engagement models overview

Industries we support

Locations

FAQ

What is Managed DevOps?

Managed DevOps (DevOps-as-a-Service) is a model where we operate your entire DevOps function, infrastructure, CI/CD, monitoring, and on-call, under an agreed monthly scope, so your engineers focus on product features.

What does the support cover?

The scope can cover infrastructure incidents, alerting response, and platform availability. Cover options are business hours, extended or 24/7 depending on the plan, confirmed in the written scope. Response targets are agreed in the written scope.

How is Managed DevOps different from hiring a DevOps engineer?

You get access to a team rather than a single hire, with no recruitment delay, backup cover as agreed in the written scope, and documented runbooks.

What cloud platforms do you support?

Primarily AWS and Azure. We also support GCP, multi-cloud setups, and hybrid on-prem/cloud architectures.

Is there a minimum contract?

Contract and billing terms are agreed in the written scope. An initial period usually covers onboarding, documentation, and hardening your platform.

What does the onboarding process look like?

Onboarding usually follows this order: access review and audit, documentation of runbooks and alert thresholds, pipeline hardening and monitoring uplift, then handover to steady-state operations. Timing depends on scope.

Ready to stop firefighting?

Book a free 30-minute call. We will review your setup and say honestly whether Managed DevOps is the right fit.